What are my nameservers?

We use separate DNS Clusters to host our white-label nameservers in each region. Depending on your server location, here are the nameservers:

 

Applies To:

Web Hosting, Semi Dedicated Hosting, and Reseller Hosting.

 

US & Singapore


cPanel Servers:

  • ns-us01.webhostcluster.com
  • ns-us02.webhostcluster.com

 

DirectAdmin Servers:

  • ns-us11.webhostcluster.com
  • ns-us12.webhostcluster.com

 

Europe (including the UK)


cPanel Servers:

  • ns-eu01.webhostcluster.com
  • ns-eu02.webhostcluster.com

 

Here is a step-by-step guide to change the nameservers:

How to change the nameservers of a domain?

 

Note:
When you change the nameservers, ISPs (internet service providers) worldwide must update their DNS cache to reflect the change in their areas. This is called DNS propagation.

In some areas, this process can take from a couple to up to 72 hours, depending on the policies of the ISPs in those areas.

When someone (including you) visits your website, but the DNS propagation is not complete at their ISP or at their end (DNS can also be cached on their browser/computer), they will see the site on your previous hosting, and some emails might arrive at your previous hosting account.

During this time, your websites and emails will be online. If you cannot access them due to DNS propagation, please refer to the following article to access them:

How to view a website without changing nameservers or DNS?

 

Verify Nameserver Change:
You can check whether the modification was successful using a third-party DNS tool:

https://intodns.com/

 

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