This guide summarizes how to use some of our features and troubleshoot common issues you might face as a new user. It will help you with website configurations on our Reseller Hosting servers.
- PHP mail()/sendmail is disabled to prevent spam outbursts from malformed or compromised scripts.
An easy way to use SMTP to send email from WordPress is included in the guide below. - FTP - We use FTPS (FTP over SSL/TLS) and SFTP for secure FTP connections.
- SSH - We use a Key Pair instead of plaintext passwords to harden SSH security.
- LiteSpeed Cache is automatically installed to optimize your website within 24 hours after installing WordPress. You can disable the automatic installation.
WHM:
- How to create hosting packages and client (cPanel) accounts?
https://my.mechanicweb.com/knowledgebase.php?action=displayarticle&id=239 - How to set resource limits for Sub Accounts?
https://my.mechanicweb.com/knowledgebase.php?action=displayarticle&id=27 - How to configure custom nameservers?
https://my.mechanicweb.com/knowledgebase.php?action=displayarticle&id=224
Website:
- How to add a domain or subdomain?
https://my.mechanicweb.com/knowledgebase.php?action=displayarticle&id=128 - How to host an additional website?
https://my.mechanicweb.com/knowledgebase.php?action=displayarticle&id=123 - How to change the PHP version?
https://my.mechanicweb.com/knowledgebase.php?action=displayarticle&id=145 - How to view a website without changing nameservers or DNS?
https://my.mechanicweb.com/knowledgebase.php?action=displayarticle&id=207 - How to change the nameservers of a domain?
https://my.mechanicweb.com/knowledgebase.php?action=displayarticle&id=281 - How to create a test website to test the server?
https://my.mechanicweb.com/knowledgebase.php?action=displayarticle&id=138
WordPress:
- How to install WordPress?
https://my.mechanicweb.com/knowledgebase.php?action=displayarticle&id=12 - How to send an email from WordPress?
https://my.mechanicweb.com/knowledgebase.php?action=displayarticle&id=116 - How to install LiteSpeed Cache for WordPress?
https://my.mechanicweb.com/knowledgebase.php?action=displayarticle&id=10 - How to enable Redis object cache in WordPress?
https://my.mechanicweb.com/knowledgebase.php?action=displayarticle&id=41 - How to disable automatic LiteSpeed Cache installation?
https://my.mechanicweb.com/knowledgebase.php?action=displayarticle&id=110
SSL Certificate:
- How to install SSL certificates?
https://my.mechanicweb.com/knowledgebase.php?action=displayarticle&id=199 - How to install SSL certificates on domains using Cloudflare?
https://my.mechanicweb.com/knowledgebase.php?action=displayarticle&id=61
CDN:
- How to set up QUIC.cloud CDN and pair WordPress manually?
https://my.mechanicweb.com/knowledgebase.php?action=displayarticle&id=115
Email:
- How to create an email account?
https://my.mechanicweb.com/knowledgebase.php?action=displayarticle&id=22 - How to access webmail?
https://my.mechanicweb.com/knowledgebase.php?action=displayarticle&id=23 - How to configure an email client (Outlook, Eudora, etc.)?
https://my.mechanicweb.com/knowledgebase.php?action=displayarticle&id=266
PHP Configuration:
- How to change PHP configuration (memory, upload limit, and others) using the htaccess file?
https://my.mechanicweb.com/knowledgebase.php?action=displayarticle&id=39 - How to redirect HTTP to HTTPS and domain1.com to domain2.com using cPanel or htaccess?
https://my.mechanicweb.com/knowledgebase.php?action=displayarticle&id=273
SSH:
- How to connect using SSH?
https://my.mechanicweb.com/knowledgebase.php?action=displayarticle&id=299
Migration / Backup / Restore:
- How to request migration?
https://my.mechanicweb.com/knowledgebase.php?action=displayarticle&id=109 - How to migrate WordPress using the migration tool?
https://my.mechanicweb.com/knowledgebase.php?action=displayarticle&id=13 - How to migrate WordPress using File Manager and phpMyAdmin?
https://my.mechanicweb.com/knowledgebase.php?action=displayarticle&id=73 - How to migrate WordPress from SiteGround?
https://my.mechanicweb.com/knowledgebase.php?action=displayarticle&id=283 - How to fix errors after migrating WordPress?
https://my.mechanicweb.com/knowledgebase.php?action=displayarticle&id=15 - How to restore or download backups using JetBackup?
https://my.mechanicweb.com/knowledgebase.php?action=displayarticle&id=45
Getting Support:
Support is available 24/7 via the Client Area. Log in to your Client Area and submit a support ticket if you need any assistance.
Your Client Area login details are different from cPanel login details. If you have forgotten your Client Area login details, you can reset them and have them emailed to you.
- Client Area
https://my.mechanicweb.com/clientarea.php - Client Area Reset Password
https://my.mechanicweb.com/pwreset.php - Submit a Support Ticket
https://my.mechanicweb.com/submitticket.php