Knowledgebase

You can easily create a backup of your WordPress website and restore it on your hosting account with us to migrate it from SiteGround. You can backup WordPress using File Manager and phpMyAdmin from your SiteGround control panel.

Step 1: Create a WordPress Backup

Download the Files Using File Manager:

• Go to Websites > Site Tools > Site > File Manager.
  
  
• Navigate to yourdomain.com > public_html
  
  *Replace yourdomain.com with your actual domain name
  
  
• Select all files and directories.
  
  
• Click Archive from the top menu, or Right-click > Archive.
  
  
• Enter Archive Name: wordpress-files
  
  
• Click Confirm.
  
  
• Download the zip archive to your computer.
  
  
• Done!
  
  

Note:

If you have the following symlinks, exclude them when creating the .zip file. Symlinks are marked as an arrow in the File Manager:

wp-content/fatal-error-handler.php
wp-content/plugins/elementor-pro

We can help you download a large .zip file to your new hosting account with us. Move the .zip file into the [public_html] directory and provide us with a download URL.

Get the Database Name Using File Manager:

• Go to Websites > Site Tools > Site > File Manager.
  
  
• Navigate to yourdomain.com > public_html
  
  *Replace yourdomain.com with your actual domain name
  
  
• Right-click on the wp-config.php file.
  
  
• Click Edit.
  
  
• Find the following line:
  
  define( 'DB_NAME', 'olddatabasename' );
  
  The text olddatabasename is the name of your database for this website. The name can be random.
  
  
• Done!
  
  

Download the Database Using phpMyAdmin:

1. Go to Websites > Site Tools > Site > MySQL > phpMyAdmin > Access phpMyAdmin.
   
   
2. Select the Database named olddatabasename from the left sidebar.
   
   Your database name might not be olddatabasename. Find the name using the steps above.
   
   
3. Go to Export > Go.
   
   
4. Wait for the export to finish.
   
   
5. Done!
   
   

Step 2: Restore the Backup

Please refer to the following article to restore the WordPress backup on your hosting account with us:

Migrate WordPress using File Manager and phpMyAdmin

Troubleshoot

Please apply the following solutions if the website displays any errors after migration:

Fix errors after migrating WordPress